Practitioner Diploma
Programme modules / content
1. Beginnings: engaging the client
- develop a clearer understanding of contracting with client, coach and sponsor
- study key coaching frameworks and models to clarify goals and objectives
- enhance your listening and questioning skills in practice sessions with direct feedback
- start to develop your own personal, unique coaching framework
- clarify your understanding of ethical guidelines and professional standards
- establish peer coaching relationships to promote coaching practice
2. Middles: deepening the understanding
- learn how to utilise consulting skills in a coaching context
- utilise systems thinking as a means to understand the client’s world
- assess your client's developmental and emotional needs
- clarify the boundaries of your personal coaching practice
- explore the nature of personal and professional change
- experience supervised coaching practice
- be alert to both explicit and tacit information and its impact on coaching outcome
- perform mid-term reviews with client and sponsor
- employ solutions-focused coaching tools to achieve client outcomes
3. Endings: successful review and closure
- understand how your own experience of organisations influences your approach
- discuss and practice coaching on a variety of frequent business issues such as
- alignment of goals between individuals, teams and organisation
- career transition
- overcoming poor or ineffective relationships with colleagues
- effective action planning
- provide organisational feedback in a way that respects the confidentiality of the client
- manage the ‘psychology of endings’, providing healthy closure for client, coach and sponsor



